(1) The consumer has the right to cancel this contract within seven days without giving reasons. The cancellation period is seven days from the day on:

  • the consumer or a third party designated by the consumer who is not the carrier has taken possession of the goods,
  • if the consumer has ordered one or more goods as part of a single order and the goods or goods are or are delivered in a single manner;
  • if the consumer has ordered several goods as part of a single order and the goods are delivered separately;
  • If several of the above alternatives are present, the cancellation period only begins to run when the consumer or a third party named by the consumer who is not the carrier has taken possession of the last goods or the last partial shipment or the last item.

(2) In order to exercise the right of withdrawal, the consumer must contact us

Skinmade GmbH
Nobelstrasse 15
70569 Stuttgart
Telephone number: 0711 - 50092128 (free of charge; from German landlines);

by means of a clear statement (at least verbally, preferably also in text form, ie by email) about your decision to revoke this contract. If the consumer wants to send us a letter, that is of course also possible.
In order to meet the cancellation period, it is sufficient for the consumer to send the notification of the exercise of the right of cancellation before the cancellation period has expired.

(3) Consequences of revocation

If the consumer withdraws from this contract, we will pay him all the payments we have received from him, including the delivery costs (except for the additional costs resulting from the consumer choosing a different type of delivery than the one we offer, the cheapest has chosen standard delivery) immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that the consumer used in the original transaction, unless something different was expressly agreed with him; under no circumstances will he be charged any fees as a result of this repayment.

(4) We can refuse repayment until we have received the goods back or until the consumer has provided evidence that he has sent the goods back, whichever is earlier.

(5) The consumer must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which he informed us of the cancellation of this contract. The deadline is met if he sends the goods before the deadline of fourteen days has expired.

(6) The following applies to the return shipping costs:
If the consumer uses a prepaid return label provided by us, the return is free of charge. You can obtain a return label from our consumer service (together@skinmade.de or by calling the free number 0711 - 50092128). If the consumer does not use our return label, he or she must bear the direct costs of the return.

(7) The consumer only has to pay for any loss in value of the goods if this loss in value can be traced back to handling them that is not necessary to check the nature, properties and functionality of the goods.