Right of withdrawal
(1) The consumer has the right to withdraw from this contract within seven days without stating any reasons. The withdrawal period is seven days from the day on which:
- the consumer or a third party designated by the consumer, who is not the carrier, has taken possession of the goods,
- if the consumer has ordered one or more goods as part of a single order and the goods are delivered uniformly;
- if the consumer has ordered several goods as part of a single order and the goods are delivered separately;
- if several of the above alternatives apply, the withdrawal period only begins when the consumer or a third party designated by the consumer, who is not the carrier, has taken possession of the last goods or the last partial shipment or the last item.
(2) To exercise the right of withdrawal, the consumer must inform us
Skinmade GmbH
Robert-Koch Str. 2
70563 Stuttgart
Germany
together@skinmade.de
by means of a clear statement (at least verbally, preferably also in text form, i.e. by e-mail) of their decision to withdraw from this contract. If the consumer wishes to send us a letter, that is of course also possible.
To comply with the withdrawal period, it is sufficient for the consumer to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
(3) Consequences of withdrawal
If the consumer withdraws from this contract, we shall reimburse to them all payments received from them, including the costs of delivery (with the exception of the supplementary costs resulting from the consumer’s choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about their decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as the consumer used for the initial transaction, unless they have expressly agreed otherwise; in no event will they incur any fees as a result of such reimbursement.
(4) We may withhold reimbursement until we have received the goods back or the consumer has supplied evidence of having sent back the goods, whichever is the earliest.
(5) The consumer shall send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which they communicate their withdrawal from this contract to us. The deadline is met if they send back the goods before the period of fourteen days has expired.
(6) The following applies to the costs of return:
The consumer bears the costs of return.
(7) The consumer only has to pay for any loss in value of the goods if this loss in value is due to handling them in a way that is not necessary for checking the nature, characteristics and functioning of the goods.
together@skinmade.de
by means of a clear statement (at least verbally, preferably also in text form, i.e. by e-mail) of their decision to withdraw from this contract. If the consumer wishes to send us a letter, that is of course also possible.
To comply with the withdrawal period, it is sufficient for the consumer to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
(3) Consequences of withdrawal
If the consumer withdraws from this contract, we shall reimburse to them all payments received from them, including the costs of delivery (with the exception of the supplementary costs resulting from the consumer’s choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about their decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as the consumer used for the initial transaction, unless they have expressly agreed otherwise; in no event will they incur any fees as a result of such reimbursement.
(4) We may withhold reimbursement until we have received the goods back or the consumer has supplied evidence of having sent back the goods, whichever is the earliest.
(5) The consumer shall send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which they communicate their withdrawal from this contract to us. The deadline is met if they send back the goods before the period of fourteen days has expired.
(6) The following applies to the costs of return:
The consumer bears the costs of return.
(7) The consumer only has to pay for any loss in value of the goods if this loss in value is due to handling them in a way that is not necessary for checking the nature, characteristics and functioning of the goods.